LEGAL PRIVACY POLICY
Effective Date: March 30, 2026
This Privacy Policy is issued by Radikal Sutera Sdn. Bhd. (“the Company”, “We”, “Us”, or “Our”) in accordance with applicable personal data protection laws, including the Personal Data Protection Act 2010 (“PDPA”).
1. Definitions
For the purposes of this Policy:
- Personal Data refers to any information that relates directly or indirectly to an identified or identifiable individual.
- Sensitive Personal Data includes financial information, identification numbers, income details, and employment data.
- Processing means collecting, recording, holding, storing, using, or disclosing Personal Data.
- Data Subject refers to the individual whose Personal Data is being processed.
2. Collection of Personal Data
The Company may collect and process the following categories of Personal Data:
2.1 Basic Personal Data
- Name
- Contact number
- Email address
2.2 Sensitive Personal Data
- National registration identity card (NRIC) number
- Employment information
- Monthly income and financial status
- Existing financial obligations
The Data Subject expressly acknowledges and consents that such Sensitive Personal Data may be collected and processed for the purposes set out herein.
3. Purpose of Processing
Personal Data is collected and processed for the following purposes:
- To assess eligibility for financial products and services
- To facilitate application processing and submission to third-party financial institutions
- To verify identity and prevent fraudulent activity
- To communicate with Data Subjects in relation to applications
- To comply with applicable legal and regulatory obligations
4. Disclosure of Personal Data
The Company may disclose Personal Data to third parties, including but not limited to:
- Licensed financial institutions
- Credit providers and financial partners
- Service providers engaged for processing and verification purposes
The Company shall take reasonable steps to ensure such third parties provide a level of protection comparable to this Policy.
5. Consent
By submitting Personal Data through any form, website, or communication channel, the Data Subject expressly consents to the collection, processing, and disclosure of Personal Data in accordance with this Policy.
6. Data Retention
Personal Data shall be retained only for as long as is necessary to fulfil the purposes stated herein, or as required by applicable laws, regulations, or internal compliance requirements.
7. Security Measures
The Company implements reasonable technical and organisational security measures to protect Personal Data against unauthorized access, disclosure, alteration, or destruction. However, absolute security cannot be guaranteed.
8. Rights of Data Subject
The Data Subject may request, subject to applicable law:
- Access to Personal Data
- Correction of inaccurate Personal Data
- Withdrawal of consent, where applicable
9. Limitation of Liability
The Company shall not be held liable for any loss, damage, or harm arising from unauthorized access, misuse, or processing of Personal Data by third-party service providers beyond the Company’s reasonable control.
10. Amendments
The Company reserves the right to amend this Policy at any time without prior notice. Updated versions shall be published on the official website.
11. Contact
Radikal Sutera Sdn. Bhd.
Email: [Insert Email]
Phone: [Insert Phone]
